Shipping Information: BRUSH ON BLOCK®
We ship domestically in the US via USPS and UPS, and internationally via DHL. All US orders received before 12 PM CST Monday – Friday (excluding national holidays) will be processed and shipped the same day. Orders received after noon CST will generally ship the following business day. All orders include a tracking number. We strive to pack and ship orders quickly upon receipt so cannot modify or cancel orders once placed. If you would like information on your order, please contact us.
Standard US Shipping
Standard shipping for regular US orders is $3.95, with FREE shipping for orders over $50. Standard shipping orders are sent via USPS Ground Advantage for orders under $150 and via UPS Ground for orders over $150.
- Standard - USPS Ground Advantage: 2-5 day delivery window
- UPS Ground: 1-4 day delivery window
Expedited US Shipping
Expedited shipping for regular US orders is $7.95 for orders under $150 and calculated by weight and destination for orders over $150. Expedited shipping orders are sent via USPS Priority Mail for orders under $150 and via UPS 2nd Day Air for orders over $150 include a tracking number.
- USPS Priority Mail: 1-3 day delivery window
- UPS 2nd Day Air: 1-2 day delivery window
International orders outside the US are shipped via DHL Worldwide. Packages arrive within one to five days anywhere in the world, with express shipping and pre-customs clearance. Shipping charges are calculated at checkout based on weight and destination. Duties and taxes are calculated and paid at checkout to speed delivery.
- DHL Worldwide: 1-5 day delivery window
- Duties and taxes paid at checkout - no fees at delivery
- Customers use their own currency at checkout
For wholesale sales, please see the list of International Distributors. Retailers in these countries may contact the distributor directly regarding an order.
Where's My Package?
If your tracking information shows that your package was delivered but you can't find it, please check places around your home, including your front door, back or side doors, with a building manager, or even behind bushes. Deliveries can show up in lots of different places around your home, based on the safety and discretion of the driver.
Next, check with neighbors in case the driver mistakenly delivered to them.
In rare cases, according to USPS, a package may show as "delivered" but could take additional 24 hours to arrive. In this case please contact your local post office or mail carrier for help.
If your package whereabouts are still unknown, please contact us and we will help you track it down.